Polityka zwrotu kosztów
We appreciate your trust and support. Achieving your satisfaction remains our top priority. Should you be unsatisfied with the goods you receive, our support team is ready to help you at any time.
30-Day Hassle-Free Return Policy
Customers can return items within 30 days starting from the delivery date recorded by logistics providers.
Return Requirements: Merchandise has to stay in its original state, unutilized and free from damage, with all original labels attached.
Damaged, Faulty or Wrong Items
Kindly examine your package right after delivery. Reach out to us within 48 hours if you encounter any problems listed below:
Goods got damaged in transit.
You received an item different from what you ordered.
The product comes with factory defects.
Solutions: We bear all return delivery charges and arrange a quick replacement or full refund for you.
Guide to Initiate a Return (4 Easy Steps)
To guarantee a seamless return procedure, do not ship items back before getting in touch with us:
Get in Touch with Support: Write an email to priyayadav73531@gmail.com. Remember to attach your order number and explain your return reason. Clear photos are required for quality-related issues.
Get Return Approval: Our staff will assess your request and send you an RMA (Return Merchandise Authorization) together with detailed guidelines within 24 hours.
Schedule Collection: For qualified returns, we supply a prepaid shipping label or arrange free parcel pickup service.
Ship the Parcel: Securely pack your product and hand it to the logistics carrier.
Refund Procedure
Inspection Period: We will finish checking the returned goods within 3 to 5 business days.
Refund Channel: Once inspection is passed, funds will be returned via your initial payment method.
Refund Timeline: Refunds are generally issued within 10 business days. If you fail to receive your money after 15 business days, you can contact your payment provider or message us, and we will offer your transaction reference number.
Contact Information
Feel free to reach us if you have any questions about returns and exchanges:
Customer Service Email: priyayadav73531@gmail.com
Response Standard: We promise to reply to all messages within 24 hours during working days.